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  <Questions>
    <Question>
      <Info>These refer to things and people observed throughout the business operations. </Info>
      <link />
      <Answers>
        <Answer>
          <Info>Recommendations</Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
        <Answer>
          <Info>Observations </Info>
          <IsCorrect>true</IsCorrect>
        </Answer>
        <Answer>
          <Info>Suggestions </Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
        <Answer>
          <Info>Comments </Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
      </Answers>
      <Type>Single</Type>
    </Question>
    <Question>
      <Info>It is defined as the process of identifying, measuring, and developing employees’ performance. </Info>
      <link />
      <Answers>
        <Answer>
          <Info>Human resource performance</Info>
          <IsCorrect>true</IsCorrect>
        </Answer>
        <Answer>
          <Info>Financial performance</Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
        <Answer>
          <Info>Operations performance </Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
        <Answer>
          <Info>Marketing performance </Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
      </Answers>
      <Type>Single</Type>
    </Question>
    <Question>
      <Info>It is the result of the marketing team’s stated goals and objectives versus the actual results.</Info>
      <link />
      <Answers>
        <Answer>
          <Info>Human resource performance</Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
        <Answer>
          <Info>Financial performance</Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
        <Answer>
          <Info>Operations performance </Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
        <Answer>
          <Info>Marketing performance </Info>
          <IsCorrect>true</IsCorrect>
        </Answer>
      </Answers>
      <Type>Single</Type>
    </Question>
    <Question>
      <Info>It is the ability of businesses to deliver products or services to customers using economical processes. </Info>
      <link />
      <Answers>
        <Answer>
          <Info>Human resource performance</Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
        <Answer>
          <Info>Financial performance</Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
        <Answer>
          <Info>Operations performance </Info>
          <IsCorrect>true</IsCorrect>
        </Answer>
        <Answer>
          <Info>Marketing performance</Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
      </Answers>
      <Type>Single</Type>
    </Question>
    <Question>
      <Info>These are suggestions or proposals presented which are believed to be the best course of action in improving business operati</Info>
      <link />
      <Answers>
        <Answer>
          <Info>Recommendations</Info>
          <IsCorrect>true</IsCorrect>
        </Answer>
        <Answer>
          <Info>Observations </Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
        <Answer>
          <Info>Planning </Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
        <Answer>
          <Info>Decision making </Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
      </Answers>
      <Type>Single</Type>
    </Question>
    <Question>
      <Info>It is the measure of how well a firm or enterprise can use its assets and generate revenues.  </Info>
      <link />
      <Answers>
        <Answer>
          <Info>Financial performance</Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
        <Answer>
          <Info>Human resource performance </Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
        <Answer>
          <Info>Operations performance  </Info>
          <IsCorrect>true</IsCorrect>
        </Answer>
        <Answer>
          <Info>Marketing performance </Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
      </Answers>
      <Type>Single</Type>
    </Question>
    <Question>
      <Info>It refers to a series of sequential tasks performed to achieve business goals.  </Info>
      <link />
      <Answers>
        <Answer>
          <Info>Manufacturing process</Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
        <Answer>
          <Info>Strategic planning 	</Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
        <Answer>
          <Info>Product specification </Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
        <Answer>
          <Info>Process flow </Info>
          <IsCorrect>true</IsCorrect>
        </Answer>
      </Answers>
      <Type>Single</Type>
    </Question>
    <Question>
      <Info>It is a document created by companies to measure their overall success. </Info>
      <link />
      <Answers>
        <Answer>
          <Info>Financial metrics</Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
        <Answer>
          <Info>Business performance report </Info>
          <IsCorrect>true</IsCorrect>
        </Answer>
        <Answer>
          <Info>Business plan</Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
        <Answer>
          <Info>Marketing metrics </Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
      </Answers>
      <Type>Single</Type>
    </Question>
    <Question>
      <Info>It is a document showcasing a business’s financials and projections to achieve growth and reach goals. </Info>
      <link />
      <Answers>
        <Answer>
          <Info>Strategic plan</Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
        <Answer>
          <Info>Operations plan</Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
        <Answer>
          <Info>Human resource plan</Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
        <Answer>
          <Info>Financial plan </Info>
          <IsCorrect>true</IsCorrect>
        </Answer>
      </Answers>
      <Type>Single</Type>
    </Question>
    <Question>
      <Info>It is considered the “blue print” of a business or enterprise.  </Info>
      <link />
      <Answers>
        <Answer>
          <Info>Operations plan </Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
        <Answer>
          <Info>Strategic plan</Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
        <Answer>
          <Info>Marketing plan</Info>
          <IsCorrect>false</IsCorrect>
        </Answer>
        <Answer>
          <Info>Business plan</Info>
          <IsCorrect>true</IsCorrect>
        </Answer>
      </Answers>
      <Type>Single</Type>
    </Question>
  </Questions>
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