Which refers to texts written for business purposes? academic writing false creative writing false professional writing true technical writing false Single Which refers to documents that often explain technical processes or explain how to do something? academic writing false literary writing false professional writing false technical writing true Single Which is an example of professional writing? feasibility studies false progress reports false user manual false both a and b true Single This is a characteristic of professional writing where facts and figures must be double-checked at all times. accurate true clear false objective false grammatical correct false Single Which of these should be used to make a professional document more readable and clearer? active voice true formal tone false passive voice false serious tone false Single Which should be avoided in professional writing? bias false jargon false slang false Both a and c true Single To provide a way for respondents to reply back to the sender, one must: Avoid unnecessary information or expressions false Include one’s contact information true Proofread properly before sending false Use easy-to-read fonts and format false Single Professional writing is also referred to as: business writing false business communication false creative writing false both a and b true Single Good professional writing: leaves a good impression on people false ensures clear and effective communication false demonstrates good ability and courtesy false all of the above true Single What kind of tone does professional writing have? Business false Casual false Formal false Both b and c true Single